Support
Email hello@reclist.app from the address on your Reclist account. Include your username and, if it helps, a screenshot.
Common questions
- I don't have an invite code. Reclist is invite-only during the beta. Ask a friend who uses Reclist to share access from their Profile, or email us and we will hold a spot for you.
- I can't sign in. Use Forgot password on the sign-in screen for a reset code by email. After several failed attempts, sign-in locks for 15 minutes for your protection. If you signed up with Apple or Google, use that same button.
- I didn't get the verification email. Check spam for a message from Reclist, then use Resend code. It can take a minute.
- A place is wrong or missing. Place details come from Google Places. Search by the place's name and address; if it still does not appear, tell us which place and city.
- Who can see my List? Public: everyone. Friends: people you mutually follow. Private: only people you invite with the List's code. Change it any time from the List's menu.
- Delete my account. Profile → Settings → Delete account. Everything is removed immediately; see the Privacy Policy for what happens to backups. Or email us and we will do it for you.
- The app crashed. We receive anonymous crash reports automatically, but a note about what you were doing helps us fix it faster.
Beta
Reclist is on TestFlight: join the beta on iPhone. Android is coming.